ABOUT US

OUR MISSION

"To be the best outsourced Call Centre in Singapore and the Region by creating value for our staff, our customers, and our shareholders."

OUR VALUES

Through professional services and optimum execution we are determined to provide the most efficient and cost effective solutions to our customers to ease their route to success in their business.

With a stellar business structure, technology infrastructure and an industrious workforce, we are able to provide our stakeholders we the confidence in investments, further business mergers and ventures.

Effective management through our organisation structure which includes a board of directors from RE Holdings & Income, our staff are provided with a well balanced career path which allows them to grow through stages and reap the rewards that the organisation has structured for their success.

OUR PEOPLE

The workforce at Call Centre One Pte Ltd is divided into teams, headed by team leaders. These teams provide the call centre support our clients through various service platforms.

OUR CLIENTS

Current cohort of clients come from the following industries:

• Banking and Finance
• Automotive
• Institutes of Higher Learning
• Telecommunications
• Food and Beverage
• Learning Centers
• Unions

Clients are able to monitor these services through our recorded devices and 'live' time devices that measures variables like call succession rate, speed of call answered and abandon rate etc.